Refund Policy

Case-by-case review

Webyaam LLC reviews each refund request based on its circumstances, the purchase details and applicable law. We do not offer a blanket money-back guarantee or an automatic refund window. This policy does not reduce any cancellation, refund or other rights you have under mandatory consumer law, or any more favourable commitment expressly made at checkout.

How to request a refund

Email support@webyaam.com from your account email where possible. Include your workspace or site name, invoice or payment reference, payment date and the reason for your request. Do not send your full payment card number, password or other sensitive credentials. Contact us promptly so we can investigate while relevant records are available.

What we consider

We consider issues such as duplicate or incorrect charges, reported technical problems, whether the purchased service was available, the timing of the request, use of the service and any prior support discussions. A request is not automatically approved or rejected solely because it falls into one of these categories. We may ask for information needed to verify the purchase and understand the issue.

Cancellation and separate subscriptions

Cancelling a subscription and requesting a refund are separate actions. Cancel through the app's billing controls, or contact support, to stop future renewals when cancellation takes effect. Cancellation alone does not automatically refund previous charges. Site hosting and workspace subscriptions are separate; cancelling one does not necessarily cancel the other.

Monthly and annual payments, renewals and unused time are reviewed under the same case-by-case approach. There is no automatic prorated refund unless required by law or expressly agreed with you.

If a refund is approved

We will tell you whether your request is approved, the amount and any effect on your subscription or access. Approved refunds are generally returned through the original payment method. Payment-provider and bank processing times vary; we will share available processing information without promising a fixed arrival date. Partial refunds may apply where appropriate and explained to you.

Third-party charges and billing concerns

Payments made directly to other providers, such as an AI provider, domain registrar or external service, follow that provider's policies. If you do not recognize a Webyaam charge, contact us promptly and contact your payment provider where appropriate. Nothing in this policy prevents you from exercising payment-dispute or statutory rights.

Contact

Webyaam LLC, 30 N Gould St Ste R, Sheridan, Wyoming 82801, USA. For refund and billing questions, email support@webyaam.com.